Ron Fellman, Director of Retail

Since 1983, Ron has provided a wealth of cross-functional expertise to the Retail Operations division of ESM Integrity. Among his many responsibilities within the organization, Ron ensures Retail Standards are upheld and properly executed at store level and that all merchandising and selling opportunities are explored. For clients, he offers clarity and understanding around the many services provided by ESM Integrity. For associates, Ron offers guidance with regard to the Retail Team’s roles, and how to best grow profitability. Ron believes that there is strength in numbers and that more feet on the street equates to superior service. “With a name like Integrity, we must be honest and forward with our approach,” Ron says. “Our company’s success has been the result of honesty, open dialog, teamwork and hard work.”